Adani News

Tag: Grievance Redressal

  • Use Jagananna Suraksha for Grievance Redressal

    Use Jagananna Suraksha for Grievance Redressal

    Guntur: District Collector M Venugopal Reddy said the government decentralised the administration to render better services to the people.

    He participated in the Jagananna Suraksha camp conducted at Pathamallayapalem village of Prathipadu mandal in Guntur district on Saturday.

    Speaking on the occasion, he said the government had set up village and ward secretariats and appointed volunteers to render better services to the people. He said the aim of the Jagananna Suraksha programme was to extend the benefits of welfare schemes to those eligible who did not get any benefit so far.

    He said there are 3,422 people in the village, out of which 654 persons will get benefits under Amma Vodi, Kapu Nestham, EBC Nestham, Jagananna Vasati Deevena, YSR Pension Kanuka, YSR Cheyutha and other welfare schemes.

    He said similarly white ration cards will be distributed to 1,402 families and recalled that the family physician visited the village twice. He said if the people have any problems, they register their problems in the Jaganannaku Chepudam over phone or submit petitions on Monday. He urged the people to avail the benefits of Jagananna Suraksha progamme. Later, he distributed certificates to the people.

    ZP chief executive officer G Mohan Rao, district panchayat officer Kesava Reddy, tahsildar Siddarth and MPDO Ramya were present.

  • Collector said- special officer will supervise the redressal of grievances

    Collector said- special officer will supervise the redressal of grievances

    Kurnool: The State government has launched a new system ‘Jaganannaku Chebudam’ for resolving the public grievances.

    It has introduced toll free number 1902 through which people can lodge complaints, said Kurnool District Collector Dr G Srijana. Speaking to mediapersons on Tuesday, the Collector said that Chief Minister YS Jagan Mohan Reddy has officially launched the programme ‘Jaganannaku Chebudam’ from Tadepalli camp office.

    The Collector along with SP G Krishnakanth, MLAs of Panyam, Kurnool and Kodumur, Katasani Rambhupal Reddy, MA Hafeez Khan and Dr Jaradoddi Sudhakar participated in the Chief Minister’s video-conference from the mini-conference hall at the Collectorate.

    The Collector said that to resolve the public grievances without any delay, ‘Jaganannaku Chebudam’ programme was launched and website was also started. A special project monitor system has been set up at mandal, district and State-level to resolve the public grievances. The government has appointed a senior IAS officer to oversee the programme in every district.

    As part of it, the Transport, Roads and Buildings secretary Pradyumna has been appointed for Kurnool. The special officer would visit the district twice in a month to pursue the complaints received at Jaganannaku Chebudam and resolve them.

    The Collector said the objective was to see that those persons who are unable to derive the benefit from the welfare schemes despite fulfilling the eligibility criteria, can lodge complaints with the toll free number. Immediately after receiving the complaints, a YSR unique ID would be generated and the complainant would be informed on the status through IVRS. A feedback would also be taken from the complainant after the grievance is resolved, she said.

    Joint Collector Narapureddy Mourya, Adoni Sub-Collector Abhisek Kumar, Additional SP D Prasad, ZP CEO, Nasar Reddy, CPO Appala Konda and district-level officers participated.